Insurance Travel Consultant

Hythe, England, United Kingdom · Insurance

Description

We are Holiday Extras; a Times Top 100 employer that uses innovative technology, a wide choice of products and unbeatable prices to make travel better for our seven million customers. The objective of the Holiday Extras Insurance team is to enable our customers to travel better. We do this by providing award winning levels of cover at a great price with varying policies to cater to specific needs - including medical and non-medical insurance, cruise cover, winter sports, and more. We’re looking for experts in customer service to join us on the Holiday Extras campus and become part of our award winning Contact Centre Team.

We are not your average call centre team, our Travel Consultants are the voice of Holiday Extras! Our mission (and yours if you choose to accept it) is to surprise and delight our 7 million customers by delivering a customer experience that is different to any other! As a Holiday Extras Travel Consultant you'll be responsible for really getting to know your customers using your rapport building skills to tailor your service to make their trip or short-break the best it can be!

What you'll be responsible for:

What you'll need to show us:

Hours:

We’re looking for super flexible full and part time people who are able to work across our opening hours.

Full-Time – 37.5 Hours - you will need to be fully flexible across our opening hours of Monday – Friday 8.00 until 21.00 and Saturday – Sunday 9.00 until 17.00.

Part-Time – 20 Hours - you will need to be fully flexible across our opening hours of Monday – Friday 8.00 until 21.00 and Saturday – Sunday 9.00 until 17.00.

As an added bonus you’ll receive your shift’s 12 weeks in advance, so you will be able to plan around your work with plenty of notice.

Inductions:

Our first 3 week Insurance induction is scheduled for the 21st May! You’ll need to be available 9.00-17.30 Monday to Friday during the induction period in order to learn all there is to know about our products.. And to help you setup your MacBook!

We are looking for the best to join our team, in return you’ll play an important role in our customers journey. We pride ourselves on being able to offer exciting challenges in the world of travel, whilst providing a fantastic environment in which to work. As well as a variety of other perks including profit share, pension, medical insurance, enhanced parental leave and cycle-to-work schemes etc...

If that sounds like you, we’d like to see …

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